New phone scam - How to avoid 'long-held' call scams. Police urge members of the public to take the following precautions to reduce the risk of being scammed by cold callers: * Never provide your personal or banking details to a person who cold calls you; * Be careful what personal information you provide over the phone, even if you are the person who made the call; * Never provide your financial PIN or account passwords over the phone; * If you have been cold called on a landline, consider maki