PEMBROKE, Mass. — Should the Laundromat be open 24 hours a day? Certainly, it is a positive feature of good service. It looks good to add that feature in a bullet listing. Customers who have no time ...

RIPON, Wis. — Commercial laundry equipment manufacturer Huebsch ® has named Mark Hickey the latest recipient of its Store Owner of the Quarter award. With the support and advice he received from his ...

CHICAGO — In his book, “I'll Be Back,” Shep Hyken, customer service/experience guru, writes about creating something he refers to as the “I'll be back experience.” This involves six questions or steps ...

ENGLEWOOD CLIFFS, N.J. — LG Electronics USA reports it will supply its advanced commercial washers and dryers to CSC ServiceWorks, considered the largest provider of technology-enabled laundry ...

NEW YORK — If owners of laundry businesses and other small businesses don’t take control of their day, circumstances — or other people — will. Rashelle Isip, a New York City-based productivity ...