CHICAGO — In his book, “I'll Be Back,” Shep Hyken, customer service/experience guru, writes about creating something he refers to as the “I'll be back experience.” This involves six questions or steps ...

ENGLEWOOD CLIFFS, N.J. — LG Electronics USA reports it will supply its advanced commercial washers and dryers to CSC ServiceWorks, considered the largest provider of technology-enabled laundry ...

NEW YORK — If owners of laundry businesses and other small businesses don’t take control of their day, circumstances — or other people — will. Rashelle Isip, a New York City-based productivity ...

NAPLES, Fla. — The Textile Care Allied Trades Association (TCATA) hosted its 2025 Management & Educational Conference here late last month, welcoming manufacturers, distributors and service ...

Rashelle Isip, a New York City-based productivity consultant and time management coach with The Order Expert, dove into this ...

NEW YORK — Specialty commercial lender Eastern Funding LLC reports it has hired Falencia Prime as its chief operating officer. In her role, she will oversee the company’s operations, technology and ...

Whirlpool Corp. Commercial Laundry provides a comprehensive lineup of washers and dryers to coin, multi-housing and on-premises markets worldwide. Its brands include Maytag Commercial Laundry, ADC and ...