The Managing Director and Chief Executive Officer of Unity Bank Plc, Mr Ebenezer Kolawole, says a service culture built on responsiveness and innovation remains the key differentiator in achieving ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

Let’s clear the air—“customer service” (CS) isn’t some vague, dial-tone promise you’ve heard tossed like cheap confetti. CS is the company’s relationship with a customer, from first contact through ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

Thank you for signing up! Did you know with an ad-lite subscription to NewcastleWorld, you get 70% fewer ads while viewing the news that matters to you. Gateshead Dental Care on Jackson Street in the ...

Fulton County is gearing up to show some love for its customer service professionals during the annual National Customer Service Week. The week, which runs from next Monday through next Friday, is not ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

In these days of disappearing "customer service," it was a pleasant surprise to work with Mary at the new Ace Hardware Store in Kalmia Plaza. I was looking for a new hedge trimmer and she was a ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated customer experience (CX) platform provider, has earned top honors across five categories in the 22nd Annual International Business Awards®, ...

Founded in 1959 by James Luthen and Delbert Matteson in Grand Rapids, Minnesota, L&M Fleet Supply began with a simple philosophy: offer quality products for outdoor adventures and projects at discount ...