Meet the leaders redefining the UAE’s airport sector—from major infrastructure upgrades to digital innovation and green ...

Plenty folk have an asthma puffer but few seem to know how to use it. Adherium says its Hailie device is improving compliance ...

Learn how Best Buy transformed customer experience with AI, reducing 93 contact center apps to streamlined solutions and deploying parts of the new AI CX in 6-8 weeks.

AMC is joining major competitors in running even more commercials before the movie begins starting July under a new partnership with NCM.

Having a comprehensive Customer Experience Management plan for your contact center is a key part of measuring and improving ...

Risk management is the cornerstone of financial stability. Traditional methods often rely on manual reviews and historical ...

“While AMC was initially reluctant to bring this to our theaters, our competitors have fully participated for more than five years without any direct impact to their attendance,” AMC said in a ...

In the fast-evolving world of artificial intelligence—where breakthroughs often outpace enterprise adoption—the role of customer experience and support has never been more critical.

Earlier, Amit had served as Head – Risk Management at ICICI Prudential AMC. Amol Pai will be the Chief Technology Officer and comes with over 15 years of experience. Before joining the fund ...

When governments focus on user engagement and service delivery, it doesn’t just improve public sentiment. It enhances ...

Tech leaders explain how they're trying to use artificial intelligence to better understand customers and communicate with ...