In years past, Sears would likely have been the first stop for families like the Cooks. The chain — aided by its trusted Kenmore brand — long dominated sales of appliances like refrigerators, ranges, ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

RALEIGH, N.C. (WTVD) -- The COVID-19 pandemic is affecting the supply and demand for both new appliances and repairs and parts for those appliances. Frustrated homeowner Tearria Beck-Scott is one of ...

HOFFMAN ESTATES, Ill., Sept 26 (Reuters) - Sears, Roebuck & Co, whose sales have been hit by a soft U.S. economy, is moving to revive its appliance business by wooing shoppers with new stores, ...

After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her money back? Q: I ...

CHICAGO (WLS) -- A shortage of parts is causing delays to many home appliance repairs. However, the I-Team has uncovered another problem some people waiting for fixes are facing. What do you do if ...

In the century before there was Amazon.com, it was Sears that was the everything store. With its vast inventory of tools, toys and even firearms, it upended local retailers. With its catalog model and ...

Residents of Puerto Rico have faced and overcome devastating natural disasters in recent years, including Hurricane Maria in 2017 and major earthquakes in 2019. In each situation Sears Home Services ...

Tommy Stewart, manager of the Kmart store at Eastwood, has a new weapon in a battle with his retail arch-enemy -- refrigerators and other appliances, courtesy of an unusual tie-in with sister chain ...