There is opportunity for radical change in almost every service that governments deliver. Creating excellent digital experiences for citizens is at the top of the agenda for senior government ...

As governments and enterprises adopt AI, cloud CRM and cybersecurity, remember that technology is no stronger than the trust ...

90% of public sector leaders surveyed agree that investing in DEX technology is a top priority for the next five years, and 80% plan to accelerate its adoption and implementation 50% of public sector ...

The UK public sector is on a mission to digitally transform, under ambitious plans laid out in the 2022-25 Roadmap for Digital and Data. With citizens now expecting government service to be as simple ...

True modernization starts with fixing the data foundations and building systems that are flexible enough to adapt as needs ...

Theoretical and Empirical Researches in Urban Management, Vol. 17, No. 4 (November 2022), pp. 22-35 (14 pages) There is a large body of research showcasing the enormous potential of digitalization in ...

Public sector organizations are under relentless pressure to modernize and digitize. With citizens demanding better services and governments facing ever-evolving cyber threats, deploying public ...

The difference between our experiences as private-sector customers and as citizens interacting with public services is widening. However, AI offers solutions to help close this gap, and Singapore's ...

Canada’s public sector is learning that speed and scale mean little if citizens don’t trust the systems behind them.

Digital public infrastructure (DPI), a relatively new term that gained prominence during India’s G20 presidency, describes the network of digital building blocks that are needed to deliver public ...

There have been varied concerns in recent times about the essence of public sector reform in Ghana. While some do not find it useful, others see it as essential in modern-day institutional practice ...

BELLEVUE, Wash.--(BUSINESS WIRE)--Auth0, a product unit within Okta (NASDAQ: OKTA), today released the findings of its first Public Sector Identity Index, a global research report that provides ...