When companies commit to prioritizing employees' experience during an acquisition, they ensure a smooth transition that ...

From corporate offices to mobile fields like emergency response, construction, and utilities, technology has the potential to ...

Gov. Kim Reynolds has released the Iowa DOGE task force's report to identify ways state and local government could operate more efficiently.

An employee assistance programme (EAP) is a benefit that provides employees with confidential support for personal and ...

Baya launched as an e-commerce business in January 2023. Within a year, Lita had secured partnerships with major UK retailers ...

Salesforce Service Cloud is where the majority of agentic use cases currently are. This is an area where there is high ...

A snapshot of the CX market: aligning customer expectations with company strategies. Global and local CX leaders, strategy, ...

AI tools like ChatGPT and Claude stand apart from search engines because of their conversational, chat-based design.

Personality attracts followers, but character earns trust — learn how self-awareness drives effective leadership.

When a disaster such as an earthquake, flood or wildfire strikes, cities must act fast. They have to rapidly deploy first ...

Key Takeaways Strong governance depends on current, coherent, and well-implemented policies. They define how decisions are ...