Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.
Morning Overview on MSN
Microsoft’s agent 365 wants to run your AI bot fleet
Microsoft is no longer content to sell individual AI copilots, it now wants to sit on top of the entire agent stack and ...
Amazon's decision to cut 14,000 corporate jobs in October 2025, explicitly tied to AI deployment, wasn't just cost ...
At Microsoft Build 2025, the Dynamics 365 ERP Model Context Protocol (MCP) server was introduced as a foundational step in connecting AI and enterprise resource planning (ERP) systems through a shared ...
Frontier Firms put Copilot, agents, and agentic business applications at the core of their operating model to enrich employee experiences, reinvent customer engagement, reshape business processes, and ...
We list the best ERP software, to make it simple and easy to better manage Enterprise Resource Planning systems. One rule to note is that there is a software tool for virtually every need, whether ...
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