Small employee mistakes can have massive consequences for financial institutions, which spend $5.75 for every $1 lost to ...

By combining artificial intelligence with strategic Omni Channel Marketing approaches, Cobalt Keys LLC enables companies to build robust online presence across multiple platforms simultaneously.

The companies on Jan. 21 announced a strategic partnership and joint solution that combines Medallia's omnichannel customer ...

Appian (Nasdaq: APPN) a leader in AI-powered process automation, announced the appointment of David Link to the Appian Board ...

US-Jordanian no-code voice orchestration platform Breez AI has raised $1.3 million in a pre-seed round to scale its voice ...

They have struck a multi-year partnership to embed frontier models in ServiceNow workflows, adding voice agents and ...

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on ...

Sporting new integrations, GoTo’s AI-powered receptionist provides dealers with more data and capabilities to support ...

The field service industry faces a significant skilled labor shortage. Tradespeople are retiring faster than new workers ...

ZIWO, a leading provider of cloud-based contact center solutions, announced today that it has joined the Amazon Web Services ...

Zoho CRM is a robust and user-friendly platform that offers a feature-rich experience for sales teams. However, the ...