In the 60 years that ELIZA has been influencing computation and culture, conventional accounts portray it as the earliest example of what we now call chatbots, one that could converse as an automated ...

A new Premium beta feature lets you explore music, podcasts, and audiobooks by chatting with Spotify’s AI. A new Premium beta feature lets you explore music, podcasts, and audiobooks by chatting ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

Meta announced on Thursday that it will now notify parents if their teen discusses suicide or self-harm with the company’s Meta AI chatbot. Meta says it’s also working on the ability to contact ...

It’s hard to believe that just a few years ago, Large Language Models (LLMs) like ChatGPT, Claude, and Gemini weren’t widely used—or used at all! Now organizations and corporations in every industry ...

SINGAPORE—Regulators in China have found unexpected common ground with their counterparts in California and New York: Humans need to stop falling in love with chatbots. But while American lawmakers ...

Businesses spent big on AI to answer their customers. The customers had other ideas. People are approximately three times more likely to use a third-party GenAI tool, such as ChatGPT, than a company’s ...

A.I. chatbots are not just a propaganda tool for violent extremists but are aiding in bomb construction and attack planning, new research finds. By Dustin Volz and Eric Schmitt Reporting from ...

Spotify has spent years trying to predict what you want to hear next. Its latest idea is to let you explain it yourself. The company announced on July 14 that it's rolling out a conversational AI ...

South Korea opened bidding for a free, unlimited AI chatbot for all citizens. At least 50% must use domestic models. Beta in September, full launch by year-end. South Korea’s Ministry of Science and ...