Computerworld.com's "Help Desk" e-mail submission page is designed so readers can report site problems or ask questions about how the site works. But their requests for help go far beyond that.

Readers really enjoyed our last compilation of “Crazy questions that stump the help desk,” and many sent in stories of their own bizarre experiences with users for everyone to enjoy. One ...

Microsoft customers will soon be able to build their own artificial intelligence (AI) agents that can work on tasks like onboarding new workers or answering help desk questions. Microsoft ...