For nonprofits that handle sensitive donor or organizational data, security isn’t negotiable. Both DocuSign and Microsoft ...

Microsoft Dynamics 365 is an advanced CRM software solution with a powerful inbuilt AI, best suited for medium-to-large businesses. While it does have a steep learning curve, its advanced ...

Beyond the sales realm, Copilot in Dynamics 365 Business Central, Microsoft’s business management system, tries to streamline creating e-commerce product listings.

Microsoft's coming Dynamics 365 ERP/CRM service has something called the 'Common Data Model' at its core. Here's more on what CDM is and why it matters.

Dynamics 365 Business Central can be used in all industries, making business operations connected and, therefore, efficient. For example, in the dental industry helps to manage and attract new ...

Copilot in Dynamics 365 Customer Service helps employees deliver faster and more focused customer care.

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

When it comes to a mature and well developed software product, it is hard to beat a Microsoft product, and Dynamics 365 HR delivers a well laid out interface, with the power to manage human ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...