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The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. We may receive a commission from our partners if you click on a link to review or ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Zendesk is an industry-leading CRM trusted by more than ...

The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

We recently published a list of 15 AI News Investors Shouldn’t Miss. In this article, we are going to take a look at where RingCentral, Inc. (NYSE:RNG) stands against other AI news investors shouldn’t ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...