Emily is a retail, eCommerce and small business expert and writer. Her work helps small business owners find the tools and resources they need to start and manage their brick-and-mortar and online ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

A voice over Internet (VoIP) service that is provided by a third party for businesses with a small to medium number of phone extensions. All calls are transported over the Internet, and telephone ...