Adrian Scott’s new GE washer is covered in rust. The technicians don’t know what’s wrong with it. Can she get a refund?

GE lists warranty exclusions on the “GE Washer Warranty” document that comes with your new washer. Exclusions are situations in which the warranty will not cover the repair costs.

Q: I purchased a GE Appliances washer and dryer set last November. I started noticing rusting around the entire top drum of my washer. I contacted GE in February concerning this issue. I felt like … ...

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