In keeping with last month’s theme of creating customer value through improved business processes, it’s only appropriate to discuss new ways to communicate, both internally and externally, through the ...

Enterprises have 2-3 years to complete the evolution or face the revolution to a centralized, VoIP, and SIP communications model. Most large enterprises do not have the capital and/or resources ...

Communication, whether on the road or in the office, is key to Shimano American Corp., a maker and seller of high-end biking and fishing products. But the company needed a way to migrate from its old ...