The still-simmering reservation wars of the last decade could fully reignite this year, as a shifting tech landscape pits the ...

American Express is folding Tock into Resy, creating a single, 25,000 venue-strong giant to drive consumer spending and credit card loyalty and leave OpenTable, DoorDash, (and Chase) waiting at the ...

It's become increasingly common for restaurants to charge customers' credit cards even before they step foot into an establishment, let alone order food or drinks. Referred to as a "reservation fee" ...

Steve Woodruff, operations manager, looks over the reservation system at Commander’s Palace. The storied New Orleans restaurant recently pushed for a new state law prohibiting the unauthorized resale ...

ReServe Interactive. You’ve Never Worked Like This Before. Some online booking systems seem inexpensive at first, but may actually end up costing you thousands each month. Offer your guests the ...

Can I send a dish back just because I didn’t like it? How do we split the check without causing a fight in the group chat? In Code of Conduct, our restaurant etiquette column, we explore the do’s and ...