RESTON, Va., April 29, 2025 (GLOBE NEWSWIRE) -- Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced its Customer Experience (CX) and Engagement highlights for ...

As the world marks Customer Service Week, a leading research and public policy think tank, CUTS International, Accra, is calling on the government and all public institutions to retool and reset their ...

Diversity, Breadth, and Scope of U.S. Federal Customer Base - Covering Major Departments, Agencies, and Commissions Across All Three Government Branches - Continues to Serve as a Core, Strong and ...

A bipartisan trio of senators hope to advance new legislation aimed at improving and “streamlining” federal agencies’ customer service across platforms, in part by adopting practices already employed ...

The Finance Ministry also launched the Startup Common Application Journey on the JanSamarth Portal, which brings together 14 ...

“How can we make your dream come true today?” is not how a customer entering a government office expects to be greeted. But if it’s the planning office in the city of Arlington, Texas, that might be ...

Digital challenges faced by the public sector can't be tackled with a single solution. UiPath's Head of Public Sector (UKI) explains how the RPA vendor connects with customers before technology.

SAN FRANCISCO--(BUSINESS WIRE)--Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced the addition of John Bastin and James Ward to lead the company’s ...

There is opportunity for radical change in almost every service that governments deliver. Creating excellent digital experiences for citizens is at the top of the agenda for senior government ...