This is a conversation about patient experience in the bottom line programs and strategies that add value. The panelists are Dr. RCI Gar, Dr. Jim Krak, Brian Carlson, and Carrie Officer. They each ...
Healthcare executives offer insights on strengths of patient experience programs, performance in HCAHPS scores, and barriers in patient experience efforts. After shifting away from an emphasis on ...
Treatment journeys — especially those involving specialty medications — can be complex and arduous. Patient support programs (PSP) are meant to serve as trusted guides that help patients through the ...
Some patients become advocates because everything went right: the diagnosis was made early, the surgery went well, the cancer-driving mutation was found and communicated to other family members, ...
As is the case with any industry, it is important for healthcare organizations to understand the consumer of their services. What drives their engagement and what are their pain points? During the ...
Therapeutic Plasma Exchange is an advanced procedure typically used to treat complex conditions such as autoimmune disorders, ...
The goal of value-based care (VBC) is to create financial incentives for providers to improve patient outcomes while controlling costs of care. Unlike the traditional “fee for service” (FFS) model, ...
That’s how long healthcare organizations have been surveying patients to understand their experiences and how they match up with care delivery. The drive to measure patient experience (PX) started in ...
The vast majority of drugmakers are either considering or have already established direct-to-patient (DTP) programs, cutting out middlemen to offer services like virtual care consultations, payment ...
BRASELTON, Ga. — Thanks to grants funded by employee donations, six hospital workers from the Northeast Georgia Health System (NGHS) will be helping to transform patients’ experiences at Georgia ...
Hospitals across the United States are always looking for ways to reduce costs and avoid medical malpractice lawsuits, while ...