Buying a PC, tablet, or phone means entering a relationship with the manufacturer. But which companies will treat you right after they have your money? Our readers have strong opinions on the top ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

PCs and other tech devices are easier to use than ever before. But things can and do go wrong, and the quality of assistance you get can make all the difference in the world. "Spending your time ...

O n your Windows PC, there's a lot happening behind the scenes that you rarely notice. Processes are running, drivers are ...

Windows 10 life support ends Oct. 14, when Microsoft stops providing free free security updates, bug fixes, or technical support for the operating system.

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users into ...

Six months ago, Cindy Sanders, 68, bought a computer so she could learn how to email and have videoconference chats with her great-grandchildren. It’s still sitting in a box, unopened. “I didn’t know ...