If you’ve ever had to call to cancel a subscription you signed up for online in seconds, uncheck a preselected agreement to receive ads in the mail or been tricked into upgrading to a premium economy ...

Depending on your income, there’s a good chance you can file your taxes online for free. Over the years, however, a handful of tax prep companies have misled millions of consumers by hiding this ...

The FTC has reported a rise in “dark patterns” – deceptive online practices that trick consumers into purchases and other agreements. Here’s what it looks like, and who does it. Every day, millions of ...

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Experts are warning consumers about shady online business practices that the Federal Trade Commission and tech insiders refer to as “dark patterns.” “By their very nature, dark patterns are subtle, ...

On September 15, 2022, the Federal Trade Commission (FTC) released a report on dark patterns (the, “Report”) that identifies the types of misleading and manipulative interface practices that the ...

Dark patterns, also known as deceptive design or deceptive patterns, are essentially tricks. Websites and apps use dark patterns to manipulate users into making decisions they wouldn’t have otherwise ...

Some business practices on the internet may not be against the law, but they undermine or manipulate consumer choice. Legal advocates have coined a new name for this practice: dark patterns. Difficult ...

Product and design teams still think of lawyers as "innovation blockers." But a working relationship with legal departments is increasingly necessary to prevent "dark pattern" lawsuits. In December ...

Back in April, when much of the United States was still sheltering in place, Amazon made an extraordinary decision. As the company struggled to fulfill a surge in orders related to the pandemic, it ...