In today’s hypercompetitive business environment, agility and integration are no longer optional; they are strategic ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t. In response, Siddhartha Rai, program manager of ...

Microsoft is leveraging its partnership with OpenAI to incorporate AI capabilities directly into its CRM and ERP products. Dubbed Microsoft Dynamics 365 Copilot, the new offerings are designed to ...

With Dynamics 365 F&O, DBSync becomes the most complete data movement platform for Microsoft Cloud, unifying Dynamics, Azure, and multi-cloud data replication. Microsoft has done an great job ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Remember the Outlook Business Contact Manager? That was Microsoft's ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Microsoft is giving small to midsize businesses (SMBs) a ...