Psychology Today's online self-tests are intended for informational purposes only and are not diagnostic tools. Psychology Today does not capture or store personally identifiable information, and your ...

Listening skills assessment is as important as technical skills assessment in many performance evaluations, particularly for those employees who deal directly with clients or the public. While it is ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...

Empathy is one of the most important leadership skills, and—let’s face it—empathy is one of the most important skills no matter what your role. A powerful way to demonstrate empathy is through ...

Most leaders know listening is crucial, but distractions, packed schedules, and our own mental monologues often get in the way. The key isn’t listening more—it’s listening better. In Radical Listening ...

In my time as a business founder and CEO, I have found that effective communication is the backbone of a successful business, career and entrepreneurial journey. Yet, when we think of communication ...

Can you lend me your ear? Most people believe they are good listeners without considering the important differences between hearing and listening. The ability to hear is typically innate, but the ...