Work management tools such as Atlassian’s Jira make it easier to track the progress of projects but can lead to repetitive and time-consuming work for teams that are constantly creating and moving ...

Late last year, Atlassian announced the acquisition of Automation, a popular plug-in to Jira Software. Until then, automations in Jira were possible by configuring workflow triggers, using marketplace ...

Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...