According to Whitelam, Salesforce’s scheduling capabilities take into account all aspects of the work in question, from specific tools, skill sets and clearances, to minimize frustration and enhance ...

Salesforce and Workday have announced a strategic partnership that aims to reimagine enterprise software with advanced AI capabilities and unified data integration. This collaboration brings together ...

Autonomous artificial intelligence (AI), or agents that can complete tasks without human supervision, is steadily becoming a part of many enterprises' daily operations. Salesforce is pitching its ...

Discover how Salesforce and Databricks are enhancing AI integration with innovative governance tools. Learn about the new ...

Salesforce wants to own the data, content, integration and agent layers AI needs to operate across the enterprise. Here's ...

Salesforce Inc. is moving from the hype phase of generative AI into doing the harder engineering work to create the agentic enterprise. The Dreamforce 2025 conference this week showed us that the ...

SAN FRANCISCO--(BUSINESS WIRE)-- AI has changed our personal lives, answering any question, unleashing our creativity, and delivering tailored insights with a simple prompt. But in the workplace, AI ...

Salesforce is undervalued as Agentforce turns it into an AI digital labor platform via Slack. Explore growth drivers, ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence (AI) technology to perform a good deal of its work. He told Emily Chang, the host of Bloomberg’s "The Circuit ...

FRANKFURT, Germany--(BUSINESS WIRE)--Enterprises in Germany are preparing Salesforce environments for broader, cross-functional AI execution, according to a new research report published today by ...

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...