If the HP Smart App is not opening, working, or detecting the printer, use the Diagnose and Fix button and see. More suggestions in this post.

The printer maker confirmed it was investigating why HP Smart was automatically downloading through the Microsoft Store.

The Microsoft Printer Metadata Troubleshooter Tool will rename your printer to its correct name and uninstall the HP Smart app.

A strange issue causes the HP Smart app to install on some Windows PCs automatically. The app has appeared on systems without any connection to HP devices.

Microsoft recently released a fix for an unruly bug running rampant on Windows systems. This bug was installing the HP Smart Ppp on Windows machines without permission, which is annoying.

You see, folks are saying their HP Smart app is displaying the “ Printer status unknown ” error, suggesting the app is not able to communicate with the printer.

Microsoft has released a troubleshooter tool to fix an issue where the HP Smart app would automatically install on Windows systems after renaming all printers to HP LaserJet M101-M106.

The HP Smart app allows users to manage HP printers and is usually installed on HP PCs. It's certainly not supposed to appear on PCs that aren't connected to an HP device such as a printer.