Sharpsburg resident Jon Jaso called his job as an Alle­gheny County emergency dispatcher rewarding but laden with emotional ...

When someone in Bannock County dials 911, the first person they talk to isn’t a police officer, firefighter, or paramedic. It ...

In Terre Haute, where call volume is rising and about 20% are non-urgent, the Crosswalk to Care program connects low-acuity callers to nurse-guided care, easing strain on EMS ...

GREEN BAY, Wis. (WBAY) - A new AI-powered training system is revolutionizing dispatcher education in our community. AI is already being used at dispatch centers in Waukesha, La Crosse, and Outagamie ...

During National Public Safety Telecommunicators Week, CBS 8 got a rare, behind-the-scenes look inside the San Diego County ...

CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

The Williston Police Department is introducing a new program that would allow officers to take their patrol vehicles home.