From the session list, it seems there is going to be quite a bit of Dynamics 365-related news at next week's Microsoft Ignite virtual conference for IT Pros and developers. One area scheduled to get a ...

Add Yahoo as a preferred source to see more of our stories on Google. As the pandemic drags on and we learn about the requirements of working from home with distributed teams, users could be craving ...

Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app. But integration remains a work in progress, ...

Drift, the Conversation Cloud company, has become a Microsoft independent software vendor (ISV) partner to further unlock the power of conversational marketing and sales. Drift's integrations with ...

Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...

Dynamics — Microsoft’s combination customer relationship management and enterprise resource planning platform for sales, service, project management and operations — isn’t just for large organizations ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...

A new wave of updates Microsoft is making to its HoloLens 2 platform is combining its Dynamics 365 Mixed Reality Apps and adding Microsoft Teams and OneDrive to existing integrations with Azure and ...