This year's American Customer Satisfaction Index ends Chick-fil-A's 11-year run as America's favorite fast food chain.

Jersey Mike's replaced Chick-fil-A as the highest-rated quick-service restaurant in the latest American Customer Satisfaction ...

This post may contain links from our sponsors and affiliates, and Flywheel Publishing may receive compensation for actions taken through them. Despite inflation pricing out some lower-income customers ...

Car buyers expect finance to be discussed in dealerships, with dealers achieving higher customer satisfaction scores when ...

In the dynamic landscape of business, where customer experience and satisfaction are the measures of success, Lingo continues to stand out with a Net Promoter Score (NPS) that consistently surpasses ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--Following four years of flat performance, residential customer satisfaction with the energy utilities industry rises 4% to an ACSI score of 75 (out of 100), ...

SEATTLE--(BUSINESS WIRE)--Washington Federal, Inc. (Nasdaq: WAFD) (the “Company”), parent company of Washington Federal Bank, “WaFd Bank” today announced the results of its annual customer survey ...

Consumer satisfaction with key fast food performance indicators remained static from 2025 to 2026, but the industry is still facing major headwinds.

J.D. Power has been running a tire customer satisfaction study annually since 1989, assessing two primary tire-related issues: How loyal new-car owners are to the brands of tires fitted to their cars ...

When it comes to connectivity, there is no contest: Fibre Internet beats non-fibre service hands down, according to the American Customer Satisfaction Index (ACSI) Telecommunications Study 2022-2023.