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A strong relationship with your customers is the basis of any business that is successful. The loyalty programs, if carefully designed and implemented can be powerful tools to strengthen these ...

Companies are recognizing the value and revenue benefits of engaging with their customers to help drive their company strategies, planning and growth. Studies show that companies with strong customer ...

CHARLOTTE, N.C., July 27, 2023 /PRNewswire/ -- As summer temperatures start to rise, Duke Energy is reminding customers to check out the latest assistance programs that can help keep bills in check.

These days, getting people to walk through your doors is only level one of the loyalty game. The real challenge comes later on: achieving “customer stickiness,” a.k.a., taking customers from a passing ...

Select an option below to continue reading this premium story. Already a Honolulu Star-Advertiser subscriber? Log in now to continue reading. Another new program being adjusted is called Bring Your ...

There are many different things to consider when it comes to getting your business off the ground. Naturally, reaching out to new customers with advertising, marketing campaigns, and promotional ...

When managed well, customer advisory boards (CABs) provide a valuable opportunity for your best clients to collaborate on solutions to shared challenges, help host companies prioritize their products ...

COLUMBUS, Ohio--(BUSINESS WIRE)-- NiSource Inc. (NI), subsidiaries Northern Indiana Public Service Company LLC (NIPSCO), Columbia Gas of Virginia, Inc., Columbia Gas of Pennsylvania, Inc. and Columbia ...

McDonald's and Starbucks aren't the only ones reaping the rewards of loyalty programs. As business leaders seek more cost-effective growth strategies, returning customers have become a strategic focus ...

Duke Energy offers various assistance programs for low-income households, including bill credits, weatherization and free home energy assessments In 2024, nearly $90 million was provided in energy ...

Columbia Gas of Ohio reminds customers there are assistance programs available to keep them warm and connected.