Even the most effectively run businesses can experience periods of crisis. A well-crafted crisis communications plan can help ensure swift and accurate information sharing, reassure stakeholders and ...
Whether it’s a cyberattack, misinformation caused by AI, executive misbehavior, or a high-profile trial, crises are not a matter of “if” but “when.” And when they happen, leaders must step in and ...
The answer to the question of who needs a crisis communications plan is: every organization. In today’s world, no one can hide. Transparency is here to stay. Therefore, when the worst happens, every ...
Any company, no matter how diligent, can find itself suddenly thrust into a crisis due to internal or external factors. Incidents ranging from a product safety recall to a downturn in industry funding ...
Crises are surprises — but your response can’t be. You shouldn’t wait until a crisis hits to put a crisis communications plan together. If you’re scrambling to develop a response as the situation ...
The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...
In the midst of the COVID-19 crisis, many businesses and entrepreneurs have struggled to create an effective crisis management communication plan. For many, they have never needed to worry about a ...
Communication in business is important for fostering relationships between staff and management, improving morale and efficiency and keeping employees in the loop. Communication breakdowns can be ...
WASHINGTON, Sept. 4, 2025 /PRNewswire/ -- Less than 50% of U.S. companies reported having a formal crisis communication strategy in place (Capterra, 2023), making it one of the most overlooked yet ...
7. Plan for the future To ensure that your business is equipped to handle a crisis, it is important to have a plan for what to do after the crisis has passed. How can you shift the narrative and cast ...
With the advent of social media marketing, boosting consumer engagement has never been easier for brands. But along with a social media presence comes a need for a crisis communication plan. Social ...
A public relation crisis can quickly become an issue for an HVAC contractor. It can be as simple as a homeowner who feels overcharged and makes a phone call to the local television station or an ...
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