Forbes contributors publish independent expert analyses and insights. Rajiv Vinnakota is president of C&S. Connection, not persuasion, is the foundation of productive conversation—even across ...

When you want to grow a business, high-stakes conversations are inevitable. Without the right approach, team members may react irrationally, become defensive, or misunderstand your intentions. That’s ...

Conversation is the most commonly occurring type of oral discourse. It is profoundly important in many areas of our lives – romantic relationships, work, business, and casual interactions with ...