There's no single definition of business communication. Business people today have many means of communicating with clients, co-workers, customers and company stakeholders. Cell phones, texts, memos, ...

Communication is often defined as the sharing of information, feelings and ideas. In the business world, exchanging information is essential for your company's success, and there are many different ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Stanford scholar Noah Goodman found that people understand nonliteral language – metaphor, hyperbole and exaggerated statements – when they focus on the intent behind the communication. To understand ...