The Commonwealth Bank will issue free two-factor authentication tokens to some 30,000 "highly active" customers of its Internet banking service as part of a drive to improve security. The tokens ...

Commonwealth Bank says it has fixed an "issue" that affected some of its services, which had customers complaining about an ...

A major outage at CommBank that had customers unable to access critical services such as online banking has been fixed, the ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The Australian bank last year acted to ban customers that used ...

With traditional banks facing disruption from fintech firms and a customer base with a low tolerance for subpar digital experiences, the need to deliver a good customer experience has almost become an ...