Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

There's a lot of talk about CRM and ERP integration among businesses today. Is it necessary? In many cases, these systems have been implemented separately and have functioned well that way for years.

With an abundance of consumer data generated daily, business owners are witnessing a more complex business environment than ever post-pandemic. If customer information is not handled properly, it will ...

Companies are still not fully utilizing one of their largest and most familiar IT investments — their ERP (enterprise resource planning) systems — suggests a new study by performance management firm ...

SAP is the market share leader in the CRM, ERP, and SCM spaces, according to three reports from Gartner Dataquest. Gartner, which has traditionally measured market share in terms of new license ...

In today's rapidly evolving field service sector, the difference between success and failure often hinges on a simple yet crucial element: the integration of technology. Imagine a scenario where a ...

SAP is planning to take on Salesforce on multiple fronts as it aims to tie its back-end financial software to front-office and redefine customer relationship management. SAP has assembled the CRM ...

Aptean, a global provider of mission-critical enterprise software solutions, announced the launch of new, integrated Customer Relationship Management (CRM) software for their Food and Beverage ...

In association with Provident CRM When your Sage ERP and customer relationship systems aren’t integrated, your sales team navigates a maze of disconnected processes every single day. Picture a sales ...

Two major challenges are forcing manufacturers, particularly of consumer packed goods, to reexamine how they do business in an era of complex global outsourcing. First, outdated information technology ...