VIENNA, Va.—The Monitoring Association recently announced a new Level 1 training course for operators. The previous Level 1 course was “Like drinking from a fire hose … it was just too much ...
MCLEAN, Va.—The Monitoring Association (TMA) has announced the launch of its AVS-01 Alarm Validation Scoring Standard online training, an interactive three-module course. Developed primarily for ...
VIENNA, VA (November 10, 2017) – Monitoring center operators are the critical link between alarm notifications and first responder dispatch. Their performance level is crucial to positive outcomes.
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