Subway-booth clerks are heading the way of the tokens they once sold. Station agents of the future will be assigned to work outside the booth and retrained to help riders at turnstiles and MetroCard ...
Trade show booth displays are a tricky business. First, they require great products. Second, they need to be manned by people who excel in customer service. Last, but certainly not least, they must be ...
The Transit Authority plans to close nearly 200 token booths, from Norwood in the north Bronx to Brighton Beach in the south of Brooklyn, by December. All told, the TA intends to shut 128 part-time ...