Governance cannot be an afterthought when AI systems are capable of making decisions and triggering downstream actions.

Automation can move a workflow 70–90 percent to completion, and that early efficiency can create a misleading impression that ...

Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

A common misconception due to the effects of the Covid-19 pandemic is that companies are shutting down or performing less efficiently. While this is the case in certain industries, operations like ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. To drive efficiency and elevate constituent service, state and ...

In its early days, robotic process automation emerged from rudimentary screen scraping, macros and workflow automation software. Once a script-heavy and limited tool that was almost exclusively used ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

What is low-code and no-code? Here's a guide to the best development platforms. Gartner defines Hyperautomation as a "disciplined, business-driven approach to rapidly identify, vet and automate as ...

Automation and AI are everywhere and will continue to grow and expand. Being able to leverage either or both will improve productivity, reduce errors, and help drive both employee and customer ...

Automation is the way of the future with 68 percent of global employees believing that automation will help them be more productive at work. But figuring out how to add automation to workflows can be ...