More than a year has passed since the Federal Communications Commission (FCC) ended its supplemental comment period aimed at providing guidance on the definition of an “automatic telephone dialing ...

A Ninth Circuit panel affirmed the district court’s dismissal with prejudice of a class action complaint in which the plaintiff alleged that Meta Platforms, Inc. (Meta) violated the Telephone Consumer ...

CHICAGO (CN) - Debt collectors can be held liable for autodialing a number that has been reassigned to an innocent "bystander," the 7th Circuit ruled. The case involved a section of the Telephone ...

JEFFERSON CITY, Mo. -- After an election season of automated calls and constituent complaints, senators voted Tuesday to restrict how politicians campaign. The Senate by voice vote approved a bill ...

Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...

How to Decide Between a Power Dialer vs Predictive Dialer Your email has been sent When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers ...