Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Six Sigma principles use statistical and numeric methods to reduce the number of defects in output to an insignificant level. They emphasize simplicity of process, quality of parts and supplies, and ...

As a manager or executive at a small business, “Six Sigma” is probably not on your to-do list. Yet this proven methodology for quality improvement, developed at Motorola in the early 1980s and ...

A business is run on the work of different cross-functional teams with the understanding that each person adds unique expertise and skill sets. Continuing to develop those skills through ...

Social media is more than just another channel for customer care; it’s a game changer. Companies that don’t realign their customer care strategies and processes to adjust to this new reality will ...

FORT BRAGG, N.C. (Nov. 21, 2011) -- Complex processes can lead to unintended, and multifaceted, challenges that can consume more time and money than necessary. Whether it is inventory control, the ...

Six Sigma and other efficiency seeking approaches can dramatically reduce variance and inefficiency in an organization. But if you’re not careful, innovation and growth may be swept away in the ...

Whether we’re practicing Lean or Six Sigma, what we’re really targeting is process improvement. The process could be technical, commercial, or a support-process to the standard order-to-delivery ...

MSI research identifies five outdated assumptions about Six Sigma Black Belt and Green Belt certification programs that ...

White Belt certification is the first level of certification that you can receive in Lean Six Sigma training through the Goodwin College of Professional Studies. The White Belt certification is ...