Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...

Quality management can enhance customer satisfaction with a business’s products and services through solid oversight of all associated and necessary tasks and activities. What Is Quality Management?

Even medical professionals can't always judge this. Quality management in health care works to measure the health benefits of doctors' and hospitals' work and improve patient outcomes. The Health ...

Margaret "Peggy" O'Kane is the founder and president of the National Committee for Quality Assurance (NCQA). She started the ...

Six Sigma is a quality management methodology used to help businesses improve current processes, products, or services by discovering and eliminating defects. The goal is to streamline quality ...

In a landmark move set to reshape quality management education in India, XLRI - Xavier School of Management, Jamshedpur, and the Indian Foundation for Quality Management (IFQM) have signed a ...

BOSTON--(BUSINESS WIRE)--GoTo, the leader in cloud communications and IT, today introduced AI Quality Management, a key workforce engagement management (WEM) offering for GoTo Connect Contact Center.

The quality profession has always been about risk management and mitigation. Inspection is, at its core, a risk management strategy. … and a myriad of other scenarios. After the 737 Max crashes and ...